About Me
Hard working internet savvy user, builds websites and contributes to open source projects.
Flexible, Talented administrator with extensive experience in Customer service, able to handle customer concerns with ease.
Also skilled in modern web development, a passion for delivering exceptional user experiences.
Obsessive IT proficiency, word, excel, access, photoshop, indesign
IT support & troubleshooting skills, not limited to IT
Team working skills & good communication skills
Skills & Areas of
Expertise
| Drupal | ● ● ● ● ● |
| PHP | ● ● ● ● ○ |
| CSS3 | ● ● ● ● ● |
| HTML5 | ● ● ● ● ○ |
| Indesign | ● ● ● ● ● |
| EXCEL | ● ● ● ● ● |
| ACCESS | ● ● ● ● ● |
| Photoshop | ● ● ● ● ● |
| Git | ● ● ● ○ ○ |
| Linux | ● ● ○ ○ ○ |
| Photography | ● ● ● ○ ○ |
| Writing | ● ● ● ● ○ |
Significant Achievements
Designed, developed and implemented an updated shop floor planning system to manage several hundred staff members, to ensure all departments and smaller stores had adequate cover for breaks and met expected customer demand levels.
I currently run on a voluntary basis the Technical department for my local church, this includes All audio, Visual and lighting and IT support within the church. I have a free reign to spend money on new equipment and am a key holder of all church venues.
Built a system to categorise and manage incoming aircraft data, this included database administration skills and required dealing with restricted and secret data.
Administered on a contractual basis working on a new Military aircraft flight simulator project. My role included general office duties including but not limited to booking rooms and coordinating action plans with engineers and dealing with data.
Notable Employment
Data Centre Operations Technician II
Rackspace the #1 managed cloud company
October 2015 - Present
Operational Support Assistant
World Duty Free
May 2013 - August 2013
2008-June 2009
I have performed work on a temporary basis, supporting my traveling and voluntary work temporary UK roles included but not limited to: various agency work, (including data entry & manual labour)
Virgin Atlantic, TJ Hughes(Christmas Temp 2008) Tesco Freetime and others
Technical Administrator @ Thales Training and Simulation
2007-2007
Cashier @ Crawley Borough Council
2005 - 2006
Shop Assistant @ Gamleys Toyshop
2002 - 2004